Tata Consultancy Services has drawn up a risk assessment model – Intelligent Urban Exchange – to evaluate how the IT services provider would bring back a certain percentage of employees to the workplace.
The model will assess various factors like vaccination status, testing the employee’s place of residence, risk of the region, locality and basic health parameters to make the workplace safe and instil confidence among employees getting back to the office.
Critical utilities such as public services, banks and stock exchanges, insurance and healthcare institutions, telecom and utility providers, retail, consumer goods and travel, bank on TCS’ back-end IT support. Therefore, India’s largest IT services provider by revenue cannot shut offices entirely and operate from home, a TCS NSE -1.01 % executive said.
Since April 2020 — soon after the onset of the Covid-19 pandemic — about 97 per cent of TCS employees have been working from home. In the past, the company had said it would adopt a phased approach to bringing employees back to work, depending on safety and business needs. The company employs 488,649 people across the world.
TCS has created a blueprint — Vision 25/25 — to have at least 25% of its employees present only 25% of the time in offices, in order to be 100% productive, said Milind Lakkad, global head, human resources.
The Mumbai-based company has focussed on increasing talent fungibility as global clients increasingly require associates with niche skills to be deployed on projects at short notices. TCS is also coordinating the sourcing of vaccines for the entire group.
