The Andhra Pradesh State Road Transport Corporation (APSRTC) has reaffirmed its commitment to offering a 25 per cent fare concession for all senior citizens aged 60 and above in all its buses, irrespective of their state of residence.
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The announcement comes after repeated complaints from senior citizens regarding the non-acceptance of valid age proof documents issued by other states. In some cases, APSRTC staff reportedly charged full fares despite the senior citizens meeting the eligibility criteria for the concession.
To address these issues, APSRTC clarified that senior citizens are entitled to a 25 per cent concession upon presenting any valid age proof in either physical or digital format. Accepted documents include Aadhaar card, voter ID, senior citizen ID card, passport, PAN card, or ration card, as long as these are issued by any state government or the Government of India.
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Andhra Pradesh reiterates 25% fare concession for senior citizens in state buses
In its instructions, APSRTC highlighted that the eligibility criteria and the list of accepted documents had been communicated earlier, but misunderstandings amongst the operating staff led to inconvenience for passengers. The corporation has now issued a fresh directive to ensure uniform implementation of the concession policy.
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APSRTC has instructed all field officers and supervisors to educate the staff about these guidelines through notice boards and gate meetings.
This policy, initially introduced in 2016, is part of APSRTC’s broader effort to provide affordable travel options to senior citizens and make public transportation more inclusive.
