Delhi International Airport Limited (DIAL), the Indira Gandhi International (IGI) Airport operator, on Wednesday announced that all private and commercial vehicles that pick up passengers from Terminal 3 can now do so at levels 1 and 2 of the multi-level car parking (MLCP) area.
The move is aimed at decongesting Lane 3 and the forecourt area outside the terminal, officials said, adding that until now, passengers could either enter Lane 3 outside the terminal or opt to be picked up from the MLCP area, pick-ups will be permitted only from the MLCP area now.
“As of now, private and some commercial vehicles wait in Lane 3 of the Terminal 3 forecourt to pick up arriving passengers. The decision to shift cars from here to the MLCP area has been taken to enhance passenger experience in the forecourt area. DIAL has put up adequate signage across the terminal building and on approach roads about the new initiative,” a DIAL spokesperson said.
As part of the new traffic movement plan, DIAL has made the first 15 minutes of parking of all private vehicles at the MLCP free. After this, parking charges will apply.
“However, commercial vehicles will be charged as per parking rates in Lane 3. Passengers and those waiting to pick them up at the airport will be guided via signage and barriers at the entry to Lane 3. DIAL will deploy security guards to help direct these vehicles to the MLCP. Additionally, passengers can also get updates through Delhi airport’s social media handle,” the spokesperson added.
The MLCP has additional facilities for cars waiting for pick-ups, such as F&B counters, ATMs, washrooms, a baby care room, a waiting lounge and mobile charging stations.
“The Delhi airport is continuously working towards providing a convenient and safe airport environment for arriving passengers. The MLCP provides a clean and systematic arrangement along with multiple passenger facilities and amenities for pick-up and parking. Adequate staff and signage have been deployed across the terminal building and approach roads to guide people,” Videh Kumar Jaipuriar, the chief executive officer of DIAL, said.