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IRCTC’s New AI Service: Book Train Tickets Just by Speaking!

Hassle-Free Ticket Booking with AskDisha 2.0

The Indian Railway Catering and Tourism Corporation (IRCTC) has introduced a groundbreaking AI-powered service to simplify train ticket booking. With the AskDisha 2.0 chatbot, passengers can now book, cancel, and manage tickets simply by speaking.Key Features of the Service

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  • AI-Powered Virtual Assistant: Integrated with Artificial Intelligence, Machine Learning, and Natural Language Processing (NLP), AskDisha 2.0 provides a seamless and interactive ticketing experience.
  • Multiple Functions: Beyond ticket booking, it allows users to check PNR status, process cancellations, request refunds, change boarding stations, and even access booking history.

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How to Use the Chatbot

  • Accessible via the IRCTC app or website.
  • Look for the AskDisha icon on the right-hand side of the homepage.
  • Interact with the chatbot by speaking or typing to perform tasks.

Additional Features for Faster Booking

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IRCTC has also introduced the Master List Feature, making Tatkal ticket booking quicker:Pre-fill passenger details through “My Account” > “My Profile” > “Add/Modify Master List.”During booking, select “My Passenger List” for instant details.

With these innovative tools, IRCTC aims to make ticket booking faster, easier, and more accessible for passengers. Try it out and enjoy a stress-free travel planning experience!

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