ITR filing on Whatsapp: The service aims to simplify the tax filing process, especially for over 2 crore gig workers in India who often miss out on tax refunds due to the complexities involved.
Filing your Income Tax Return (ITR) has become more accessible than ever with the introduction of a new WhatsApp-based ITR filing solution by ClearTax.
The service aims to simplify the tax filing process, especially for over 2 crore gig workers in India who often miss out on tax refunds due to the complexities involved.
ClearTax’s new service leverages artificial intelligence to offer a seamless, chat-based experience through WhatsApp, catering to the needs of most low-income taxpayers by supporting ITR 1 and ITR 4 forms. This makes tax filing not only easier but also more accessible to a wide range of users.
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Key features of the WhatsApp-based ITR filing solution:
Supported forms: Currently supports ITR 1 and ITR 4 forms.
Multilingual support: Available in 10 languages, including English, Hindi, and Kannada, to ensure broader reach and usability.
Secure payments: Features a secure payment integration system, allowing users to complete the entire process within the WhatsApp interface.
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Easy data submission: Users can gather and submit required information through images, audio, and text, streamlining the data collection process.
AI assistance: Powered by advanced language models, the AI bot provides instant help, guiding users through every step of the process.
Optimal tax regime: The AI system selects the most beneficial tax regime for each user, maximising potential savings.
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How to use this ITR filing service?
Start the conversation: Save the ClearTax WhatsApp number. Initiate a conversation by typing “Hi.”
Choose your language: Select your preferred language from 10 available options, including English, Hindi, and Kannada.
Provide basic details: Enter your PAN, Aadhaar, and bank account information when prompted.
Submit necessary documents: Upload images or send audio/text messages to submit required documents easily.
Guidance from AI bot: Follow the AI bot’s instructions to fill out the ITR 1 or ITR 4 forms step-by-step.
Review and edit: Review the pre-filled form, make any necessary edits, and confirm your details.
Secure payment: Complete the process with a secure payment directly through WhatsApp.
Receive Confirmation:
After submission, receive a confirmation message with your acknowledgment number.
Archit Gupta, founder and CEO of ClearTax, said, “Our WhatsApp solution addresses a critical gap in tax compliance that has long plagued India’s workforce. We’re not just simplifying tax filing, we’re democratising financial empowerment. By bringing this service to WhatsApp, we’re meeting people where they are, eliminating technological barriers, and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones.”
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“This isn’t just about convenience – it’s about financial justice and inclusion. We’re proud to be at the forefront of this transformative approach to tax filing, one that has the potential to put money back into the pockets of those who need it most,” he added.
