Amul customer finds live worms in high protein buttermilk ordered online, criticises company in viral post.
A man’s recent online purchase turned into a nightmare when he discovered live worms in a carton of Amul high-protein buttermilk. Gajender Yadav took to ‘X’ to voice his frustration, slamming the dairy giant for the unexpected addition of worms with his order. “I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently,” he wrote, sharing photos and videos as evidence.
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Questioning the quality control of Amul, a brand he always trusted, Yadav posted a video showing spilled buttermilk and white worms crawling on the carton. He also shared a picture of the rotten buttermilk he received. “Almost half of the packets were opened/torn and buttermilk was already rotten. Extremely bad smell were coming from the buttermilk,” he added, urging Amul to take prompt action.
He even posted screenshots of an email he sent to Amul, demanding they collect the evidence for testing. “I don’t want any false accusation from @Amul_Coop later.”
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Take a Look:
In an update, Yadav mentioned that Amul had apologised for the incident. He added that Amul Kanpur was sending someone to resolve the issue and promised a refund. Though they offered to replace the product, Yadav declined and was asked to dispose of the infested boxes.
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In another update, he received a call from Amul’s Gujarat Head Office. “They are SORRY FOR THE INCIDENT. They have checked the timeline & as per them…..this happened because of delay from their logistics team/partner. They have assured me that they are taking this incident very seriously,” he shared.
In his concluding remarks, Yadav advised Amul to ensure dairy products are delivered within three days, emphasising that delays harm the brand’s reputation. Amul promised to pass on the feedback and work on it.
His post soon went viral, drawing shocked reactions from the public.
