SmartLock features customers to lock/unlock multiple banking services instantly, without seeking the help from a customer care executive through phone or e-mail.
New Delhi: ICICI Bank on Monday announced that it has launched SmartLock feature on its mobile app iMobile Pay.
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SmartLock features customers to lock/unlock multiple banking services instantly, without seeking the help from a customer care executive through phone or e-mail.
“Available on iMobile Pay, it empowers customers to lock/unlock access to internet banking, UPI (including payments from other UPI apps linked to the Bank account), credit and debit cards, simply by clicking a button, thereby taking safety of their account in their own hands. ‘SmartLock’, the first-of-its-kind measure in the Indian banking sector, also allows customers to lock/unlock the entire iMobile Pay,” ICICI Bank said in a release.
Customers can use this feature to deactivate a particular banking service during a period of time. They can also use it in case of a possible fraudulent transaction. It is worth noting that the ‘SmartLock’ feature allows scheduled standing instructions (SI) and E-mandates to go through, even when a banking service is locked by the customer.
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Here are the steps to use the ‘SmartLock’ feature:
· Login to iMobile Pay
· Click on ‘SmartLock’ feature on the bottom right corner of the home screen
· Click on the key banking services that you wish to lock/unlock
· Swipe to confirm
To start using ‘iMobile Pay’, customers of any bank can link their bank account with the app, generate a UPI ID and begin transacting.
