Need to cancel your IRCTC train ticket but aren’t sure how to go about it? This straightforward guide will walk you through two easy methods to cancel your ticket online, either via the IRCTC website or the mobile app .
What You’ll Need: PNR Number : This is the 10-digit Passenger Name Record number found in your ticket confirmation email or SMS.
IRCTC Account : You need to have a registered IRCTC account and your login credentials.
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Method 1: Cancelling via the IRCTC Website
- Log In: Go to the IRCTC website and enter your username and password to log in.
- Access Booked Ticket History: Navigate to the “My Account” section and select “Booked Ticket History” from the drop-down menu.
- Select Your Booking: Find the booking you want to cancel and click on the “Cancel Ticket” option.
- Choose Passengers: A pop-up window will appear. Select the passengers whose tickets you want to cancel and check the box indicating you’ve read and understood the cancellation rules. Click “Cancel Ticket” again to confirm.
- OTP Verification : You will receive a One-Time Password (OTP) on your registered mobile number. Enter the OTP in the provided field and click “Submit.”
- Confirmation: Once processed, you’ll receive a confirmation message on the screen and an email notification.
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Method 2: Cancelling via the IRCTC App
- Open the App: Launch the IRCTC app on your smartphone and log in with your credentials.
- Select Booked Tickets: Tap the “Booked Tickets” option on the app’s homepage.
- Locate Your Booking: Find the booking you want to cancel and choose “Cancel Ticket.”
- Choose Passengers: Follow the same steps as for the website to select passengers and confirm the cancellation.
- OTP Verification: Enter the OTP sent to your registered mobile number and click “Submit.”
- Confirmation: You will receive confirmation messages through the app and email.
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Important Notes:
- Chart Preparation : You can cancel your e-ticket only before the chart preparation. If the chart is already prepared, you need to file a TDR (Ticket Deposit Receipt) through the IRCTC website.
- Cancellation Charges: The charges and refund amount vary depending on the time of cancellation and the type of ticket. Check the IRCTC website for detailed information.
- Refund Process: The refund will be credited back to the original payment method within 7-10 working days.
