An over 3-hour delay in a Spicejet Flight, scheduled to take off from Kolkata airport, led to a major verbal altercation between the passengers and the airline staff.
An alleged three-hour delay in a flight at Kolkata airport led to a heated dispute between the passengers and a SpiceJet airline staff. In a video clip that has since gone viral, a group of individuals can be observed engaged in a heated argument with a SpiceJet staff member regarding the delay. The specific cause of the delay remains unspecified. One individual, notably prominent in the scene, can be seen questioning the staff member regarding the airline’s punctuality and the amount of money spent. Despite the staff member’s attempts to pacify the passengers, the argument continues.
Read More: Tamil Nadu Tea Estate Gifts Royal Enfield Bikes To Employees As Diwali Bonus; Video Goes Viral
In the background, some women standing nearby notice the staff smiling and even call him ‘shameless.’ After a few minutes of the altercation, the staff member returns to his station, followed by a woman who appeals to others to remain calm as she addresses the situation.
Watch the video here:
Read More: Parle-G Pakoda Filled With Spiced Potatoes Will Make You Hate Biscuits Forever. Watch Viral Video
While the circumstances in the video appear disconcerting, it is not the first time that SpiceJet has faced passenger dissatisfaction due to flight delays.
A few months ago, in August, a scheduling error led to SpiceJet passengers venting their frustration at Mumbai Airport as they argued about a delay of more than three hours with the ground staff. A video from the scene captured irate travellers and airport personnel involved in a dispute in the vicinity of a SpiceJet flight.
Read More: Smart Jugaad To Clean The Roads Will Amaze You: Watch The Video Here
The flight, originally slated for boarding at 6 p.m., had not commenced the boarding process even by 9 in the evening. Additionally, passengers received no advance notification of the delay, leaving them frustrated.
Talking about the flight delays, a report from the Directorate General of Civil Aviation (DGCA) for the month of May revealed that only 61% of SpiceJet’s flights departed on time from India’s four major airports: Mumbai, Delhi, Bengaluru, and Hyderabad. This figure marked a decrease from the 70% on-time departure rate reported in April. SpiceJet reportedly operates around 250 flights daily, as per Bloomberg.
Air India, India’s second-largest carrier, slipped from being second in punctuality to fifth place, with nearly double the number of flight delays in May compared to April. Throughout all of this, Akasa Air emerged as the most punctual, although its performance has exhibited a decline, with 93% of its flights departing on time. India’s largest carrier, IndiGo, maintained a 90% on-time departure rate in May.
