NEW DELHI: Lenskart on Monday announced acquisition of Tango Eye, an AI based computer vision startup. With this acquisition, the company plans to use visual Artificial Intelligence technology in improving store experience as well as its product experience.
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Lenskart has been an early investor in Tango. In stores, Tango AI technology analyses CCTV recordings of stores to give analytics, optimise customer flow as well as ensure proper adherence to all processes. Similarly, in its manufacturing plant, Tango AI technology is helping Lenskart automate quality test for its lenses and eyeglasses.
“At Lenskart, our strategy has always been to use technology to deliver reliable and delightful customer experience at scale, and the Tango AI technology allows us to do exactly this. We have now extended the technology even to our factory where we are ensuring much more reliable QC standards through AI,” said Peyush Bansal, co-founder and CEO at Lenskart.
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Ramneek Khurana, the other co-founder at the omni-channel eyewear retailer, said that by partnering with Tango Eye, Lenskart is envisioning a seamless transition between digital and physical touchpoints.
