For many of us, the way Netflix works is that one person pays the bills while several others use the account. This is how it has been for a long time. Perhaps ever since the streaming giant became a popular choice for Indians. However, Netflix is now taking measures to stop this practice. The OTT platform, in an email to users, is now telling them that their account is only for them and members of their household. And that if anybody else outside of their household is using their account, they must transfer their profile to a new account (for which they will have to pay), and consider changing their password.
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The move by Netflix is surely sudden, without warning, but not unexpected. For a long time, reports have been doing rounds that Netflix will soon end password sharing among users and take measures to do so.
Netflix ends password sharing in India
The streaming giant, in a new blog post, wrote, “Starting today, we will be sending this email to members who are sharing Netflix outside their household in India. A Netflix account is for use by one household. Everyone living in that household can use Netflix wherever they are — at home, on the go, on holiday — and take advantage of new features like Transfer Profile and Manage Access and Devices.
“We recognise that our members have many entertainment choices. It is why we continue to invest heavily in a wide variety of new films and TV shows — so whatever your taste, mood or language and whoever you are watching with, there is always something satisfying to watch on Netflix.”
An image in the password gives us a glimpse of the email that the customers are getting. The email tells people that their Netflix account is for them and people in their household only. And if anybody, except their family members, is using Netflix, they should transfer the profile and change their password.
What should Netflix users do?
Users first must check who all are logged in to their account by visiting security and privacy settings of their account and selecting the ‘Manage access and devices’ option.
Then, users must sign out of devices that ‘should not have access’ and change their passwords. In case someone outside their household is using Netflix, the profile can be transferred.
How to set up a Netflix household
Users must set up a Netflix household, which is basically the TV that you use the most to watch Netflix. The company added that the devices that use the same internet connection as this TV will automatically be a part of the users’ Netflix Household.
To set up a Netflix household, users can follow these steps:
1. Sign in to Netflix using a TV that is connected to your home internet.
2. Open the menu from the Netflix homescreen on your TV and select Get Help and then Manage Netflix Household.
3. Click on the tab that says Confirm Netflix Household or Update My Netflix Household.
4. Now, choose from the Send Email or Send Text option. As soon as you do that, a verification link will be sent to the account email address or phone number that you have registered with Netflix. The link expires in 15 minutes, so be sure to act quickly after this. Also, in case you haven’t added both email address and phone number, you will see only one option to verify.
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5. Once you click on the verification link, select Yes, This Was Me. Then choose Confirm Netflix Household or Update Netflix Household to continue. That’s it, you have done your part. A confirmation will be displayed on your TV screen and you will also receive a confirmation email.
