Viral tweet shows how a Domino’s delivery executive mishandled a female customer’s contact details and later messaged her, confessing his feelings.
In a recent incident involving a delivery guy associated with Domino’s chain in Uttar Pradesh, concerns were raised after he misused a customer’s contact information. The incident came to light when a Twitter user, @KanishkaDadhich, shared her WhatsApp chat with the delivery executive named Kabir, who confessed his feelings for her. This interaction left her feeling unsafe, prompting her to express her concerns on social media. Following the viral tweet, the UP police intervened as the user had reported a lack of satisfactory response from Domino’s.
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The Twitter thread revealed the exact chats exchanged, where the delivery guy wrote, “Sorry, my name is Kabir, yesterday I came to give you pizza, I am the same, I liked you.” This unethical conduct prompted Kanishka to raise her worries about her personal information being mishandled.
She expressed her concerns, saying, “I want to ask if this is ethical to send a delivery guy so that he could get anyone’s number and address. Even if he liked me, this is not the way to confess. It means he has misused the number given to the company for delivery purposes.”
Yeaterday, I ordered pizzas from @dominos. The delivery guy named Kabir called me & asked me the location, I politely told him to come at this location. He dropped the pizzas at my home.Then @ 11:37pm, he messaged me directly! To which I replied him on Friday morning (today). pic.twitter.com/Nv2EJKvQ4m
— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023
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The subsequent tweets also included another screenshot, highlighting the lack of response from Domino’s. She also raised alarm about the reliability of the delivery boy’s identity, as it varied between online and in-store. She tweeted, “In chat – Kabir, In store – Mannu,” and pointed out that his email address identified him as “Kabir Bablu.” She added, “Hope! You understand, what was he doing.”
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In response to her distress, the police helpline number 112 assured her, saying, “Don’t worry, emergency help is reaching shortly… Appropriate action will be taken.”
Kanishka shared a screenshot of her conversation with the officials and expressed her gratitude, writing, “Thank you.”
Meanwhile, in a recent update, she revealed that Domino’s refused to share information about their delivery executive, escalating the matter and leading her to pursue legal action by approaching the Consumer Court.
The incident ignited a wave of outrage on social media, with numerous online users expressing their disappointment and anger towards Domino’s in response to the incident.
However, a PR personnel associated with Domino’s reached out to News18 to provide the official statement regarding the incident.
The company spokesperson was quoted saying, “We are deeply concerned to hear about this incident. As a responsible corporate entity, Domino’s India maintains an unequivocal commitment to a zero-tolerance policy towards any form of misconduct or harassment. Upon being apprised of the incident, we immediately delved into the matter. Guided by pertinent laws and our company’s policies, we have initiated the process to terminate the employment of the individual involved. We will provide our full cooperation with the concerned authorities in the investigation.”
