Delhi’s All India Institute of Medical Sciences will go fully digital from April 1, 2023. The premier healthcare institute has announced that soon patients will be able to pay using smart cards along with UPI and bank cards at counters. Patients will no longer have to rely only on cash to make payments at counters. This could possibly reduce the queues in front of the counters.
“AIIMS New Delhi introduces #SmartCard in addition to UPI and card payments at all countersAll payments at AIIMS to go completely digital from April 1, 2023, AIIMS Delhi tweeted from its official Twitter account.
A PTI report highlights that AIIMS will adopt National Health Authority’s (NHA) ‘Scan and Share QR Code’ solution in all OPDs at AIIMS-New Delhi to facilitate quick registration and provide a queue number for patients on arrival.
There will be separate counters for patients without smartphones. The dedicated counters and kiosks will create ABHA IDs for patients who do not have a smartphone and will be operational from 7 am to 10 pm. The report stated that the project will be piloted in the new Rajkumari Amrit Kaur OPD from November 21 and taken up on a mission mode from January 1 across all OPDs of AIIMS-New Delhi.
“It has been noted that patients visiting AIIMS OPDs are standing in long queues for registration. Manual entry of patient demographics is being done for registration despite the availability of Ayushman Bharat Health Account (ABHA) with many patients.At the time of registration using ABHA ID OTP is often delayed. The maximum attempts to resend OTP is also limited to three times,” the office memorandum, accessed by PTI read.”
The NHA’s Scan and Share QR Code solution has proven to be convenient for the authorities as well as the patients. It has helped in reducing the time taken for registrations and also helped in easing the patient’s journey on arrival at the hospital, according to the memorandum.
“The solution is also biometric and face-authentication enabled to allow sharing of ABHA ID details, as per the report.