NEW DELHI: The government on Wednesday said that it has asked global messaging app WhatsApp for a report on the long outage of its services on Tuesday.
Telecom Minister Ashwini Vaishnaw said that the company has been asked to submit a report over the next 4-5 days, giving out reasons behind the blackout which is being seen as one of the longest outage of the popular platform.
“We have asked WhatsApp for a report, and expect it to come over the next 4-5 days,” Vaishnaw said.
On Tuesday, WhatsApp was down for nearly two hours in India, as part of a global outage, before the services were restored as the technical glitch was resolved.
As per experts, this was This is the longest blackout of the services, though the company – which counts India as one of its biggest user base – did not confirm.
Meta, which owns the app, confirmed that the glitch has been fixed, though the company had not explained the reasons behind the outage. “We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta company spokesperson has said.
Pressed further for reasons, the spokesperson had told TOI, “The brief outage was a result of a technical error on our part.”
Vaishnaw did not comment on the competition commission’s action against Google after finding it guilty of abusing monopoly.
