MUST KNOW

FASTag Registration

fastags-are-now-mandatory-from-january-15-here-is-what-to-do-if-you-need-to-buy-one

There are multiple ways to register for FASTag conveniently. You can do it online or offline. If you wish to apply for it offline, you can visit any of the Point of Sale (POS) terminals located at Toll Plazas.

For online application, you can register for a FASTag from any of the issuer agencies. You will have to upload documents online, make the purchase and your FASTag will be delivered to your doorstep.

Here is the list of the Issuer Agencies, along with their Customer Care numbers for FASTag related queries:

Issuer AgencyCustomer Care Number
Axis Bank1800 103 5577
ICICI Bank1860 210 0104
SBI1800 110 018
HDFC Bank1800-120-1243
Karur Vysya Bank1800-102-1916
Syndicate Bank1800 -425-0585
IDFC Bank1800 266 9970
Punjab National Bank08067295310
Yes Bank1800 1200
IndusInd Bank1860 500 5004
Equitas Small Finance Bank1800 419 1996
Paytm Payments Bank1800 102 6480
Kotak Mahindra Bank1800 419 6606
Federal Bank1800 266 9520
Punjab & Maharashtra Co-op Bank1800 223 993
Union Bank of India1800 222 244 / 080 61817110
Fino Payments Bank1860 266 3466
Bank of Baroda1800 1034568
Saraswat Bank1800 266 9545
City Union Bank1800 258 7200
Nagpur Nagarik Sahakari Bank Ltd1800 266 7183
South Indian Bank1800 425 1809
IHMCL1033

FASTag Purchase

In order to purchase your FASTag, you need to submit certain documents:

  • Up to 2 passport size photographs of the vehicle owner (depending on the issuer agency).
  • RC (Registration Certificate) of the vehicle.
  • PAN Card.
  • ID and Address proof documents: Driving License would be sufficient to verify both. Other ID and address proof documents include:
  • Passport
  • PAN card
  • Voter ID card
  • Aadhaar card (with complete address)

If you are visiting a POS terminal to purchase your FASTag in person, you are required to bring your original documents for verification.

The issuing agency will verify your original documents before accepting your FASTag application.

Once your vehicle has been registered, a representative of the issuing agency will fix the FASTag on the vehicle’s windshield.

Important Note: The vehicle’s owner does not need to be present to purchase the FASTag. A representative can make the purchase by presenting the documents of the owner.

FASTag Registration

Upon successful purchase of a FASTag, you can complete your FASTag registration. First, your FASTag wallet will be created. If you own multiple vehicles, you can link your FASTags to a single wallet for convenient management and recharge.

Once your account is ready, you can register your FASTag. Different issuers have different registration processes. But you can complete registration online. To complete your registration, you may need your wallet ID, vehicle number, RFID number, email address, or phone number. You can create your log in ID and password here.

You will also receive an SMS on your registered mobile number once your registration is complete.

You can use this web portal to see all future FASTag statements linked to your wallet.

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